Frequently Asked Questions | Houseace Made Renovation Easy

Frequently Asked Questions

Common
Questions

We help you select a licensed and insured contractor from our network of top rated tradespeople, they do the work and contract directly but we are here from setup to cleanup in full support.

We know it sounds unbelievable but it’s definitely possible, over the years we’ve perfected our pricing system to work to pinpoint accuracy so it generates the most accurate market price for your project.

Ofcourse we will, that’s step 2 in our streamlined process. We’ll refine your online quote to get it as accurate as possible and if you like what you see we can arrange a site visit from one of our ace-certified tradespeople.

You can rest assured that every tradesperson we pick to work on your project is fully licensed and insured. We also verify their information on an ongoing basis so you don't have to worry about lapses.

Payments will be listed on your online project before we start and all billing is done through Houseace. We hold each milestone payment until you’re satisfied with the work then release it to your team on your behalf. Credit card and direct credit is available.

We match a contractor based on many factors but most important is their experience and location, personality and operational style is always a consideration because it directly influences your renovation experience.

Your contractor is always a good place to start, we’ve vetted them enough to know how they deal with issues on site but you can always rely on us as your trusted support working to extinguish any problems that arise on site.

Yes we partner with the top suppliers and ensure they give you the VIP treatment long with trade prices. We’ll give you a list of what you need, quantity and organise delivery.

We focus on interior renovation and improvement, this includes bathroom, kitchen, extensions, painting and flooring but we can service most types of home projects, just ask if you don't see your project in our quoting tool.

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Don’t worry if you’re not sure on certain elements or have questions, in the next step we’ll go through everything with you and make sure we know exactly what it is you want.