Your happiness is our goal. If you’re not happy, we’ll work to make it right.
If you’re not satisfied with the quality of the service of one of our professionals, let us know and we’ll work to make it right.
And in the rare event of damage, Houseace also has your back. Every professional on the Houseace platform is licensed & insured.
Dedicated Project Management
Every houseace project gets assigned to a dedicated project manager whose sole job is to assist you through every step. Available for full support 7 days a week on our the platform, phone & email.
Your project manager will help you with:
Get help with selecting colours, tiles and fixtures all at trade rates from our vast supplier network.
We'll choose a top rated, licensed and insured crew to complete your project within your timeframes.
Your project manager will work through the scope and firm up the price, your quotes are completely transparent.
Get a start date you want! We'll coordinate tradespeople and ensure they stick to the agreed schedule.
Get access to support on the phone, instant messaging & web app, your project manager is available 7days a week.
We'll guarantee complete satisfaction with the work or we'll work with you & the tradespeople to deliver a happy handover.