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Happiness Guarantee

Your happiness is our goal. If you’re not happy, we’ll work to make it right.
If you’re not satisfied with the quality of the service of one of our professionals, let us know and we’ll work to make it right. And in the rare event of damage, Houseace also has your back. Every professional on the Houseace platform is licensed & insured.

Dedicated Project Planners

Every houseace project gets assigned to a dedicated project manager whose sole job is to assist you through every step.
Available for full support 7 days a week on our the platform, phone & email.

Your project planner will help you with:

Products
Get help with selecting colours, tiles and fixtures all at trade rates from our vast supplier network.

Contractors
We'll choose a top rated, licensed and insured crew to complete your project within your timeframes.

Quoting
Your project manager will work through the scope and firm up the price, your quotes are completely transparent.

Scheduling
Get a start date you want! We'll coordinate tradespeople and ensure they stick to the agreed schedule.

Support
Get access to support on the phone, instant messaging & web app, your project manager is available 7days a week.

Quality
We'll guarantee complete satisfaction with the work or we'll work with you & the tradespeople to deliver a happy handover.

100% Happiness Guarantee
Your happiness is our goal. If you’re not happy, we’ll work to make it right. And in the rare event of damage, Houseace also has your back. All ace-certified contractors are licensed & fully insured.

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