When we at Houseace decided to focus heavily on exceptional customer service, we weren’t messing around – and we are so excited that this dedication has been recognised in the form of the Best of Houzz 2021 Customer Service award!

This is a very exclusive award, with only 3% of over 2.5 million active home professionals on Houzz being honoured throughout the award categories.

Houseace’s outstanding customer service

Receiving this award for the category of Customer Service is a great honour for us, as it symbolises all that Houseace stands for – that no matter what services we offer, they all must be filtered through the priority of an exceptional experience for our customers.

Some of our happy reviews!

Exciting times ahead for Houseace

Despite these unprecedented times, we feel very privileged to have continued to grow and evolve over the last year and are dedicated to continuing on that path. In keeping with our commitment to excellent customer service, we have developed a process in which each client is matched with their own dedicated project planner. 

This planner will guide them through the whole renovation process – whether they are simply getting their room re-painted or having a full blown house extension built – their planner is there every step of the way! We also have interior designers who are ready to give their expert advice at the click of a button.

Thank you to all of our lovely customers

We couldn’t have been awarded for Customer Service Excellence without having exceptional customers – loyal and willing to provide us with excellent feedback to help us to continually grow and improve. So thank you, we are deeply grateful for having such wonderful customers as well as a dedicated team of talented professionals. 

If you’d like to start your home renovation project, get an instant renovation quote, use our online renovation calculator to get an idea on cost, or give our friendly team a call on 1300304367.